1xbelt FAQ — Frequently Asked Questions & Complete Answer Guide

Yes, creating an account on 1xbelt is completely free. There are no registration fees. You only need to make your first deposit when you are ready to start playing.

No. Under 1xbelt's policy, each person may only hold one account. If multiple accounts are detected, all of them may be closed and any balances may be forfeited.

1xbelt is strictly for users aged 18 and above. Date of birth is required during registration, and sign-up cannot be completed if the user is under 18. Age is verified again during KYC.

KYC (Know Your Customer) verification is required for security purposes. Before making a withdrawal, go to your account settings and upload a photo of your National ID or passport. Verification is typically completed within 24–48 hours.

At the bottom of the registration form, there's an optional field labeled "Referral Code." Enter your code there. The code will be applied once registration is complete. Referral codes cannot be added after an account has been created.

Start by checking your network connection and making sure SMS isn't blocked. Wait 2 minutes, then tap the "Resend" button. If it still doesn't arrive, try the email option or contact us via Live Chat.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email address. A reset code will be sent to you. Use that code to set a new password. The entire process takes less than 3 minutes.

Entering the wrong password 5 times in a row will lock your account for 15 minutes. Try again after that. If you are still having trouble, contact us at support@1xbelt.click.

Go to the "Security" section in your account settings and enable the 2FA option. Choose either your mobile number or email. Once 2FA is active, you'll be prompted for an additional code at login, keeping your account significantly more secure.

Yes, you can be logged in on both your phone and computer at the same time. For security, avoid logging in on unfamiliar devices. You can view and close any unrecognized active sessions from your account settings.

Always access the site by typing 1xbelt.click directly into your browser. Do not click links from SMS or email — go to the website directly. 1xbelt will never ask for your password or OTP — do not share them with anyone.

If your account is registered with a bKash number, you can log in using that number via the mobile number tab. Direct bKash SSO login is planned for a future update.

Withdrawals to bKash, Nagad, and Rocket are typically completed within 5–15 minutes. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification is not completed.

The minimum deposit is ৳200 and the minimum withdrawal is ৳300. VIP members can withdraw at higher limits. There is no maximum deposit limit, though large transactions may be subject to a security check.

In most cases, your balance updates within 2–5 minutes. If it still has not appeared after 15 minutes, contact live chat with a screenshot of the transaction and the transaction ID. The issue will be resolved within 24 hours.

Withdrawals may go through manual review if KYC verification is pending or the amount is large. Processing usually takes between 30 minutes and 2 hours. Withdrawals can also be held if bonus wagering requirements have not been met.

Regular members can make up to 3 withdrawals per day, while VIP members are eligible for more. The daily total withdrawal limit varies based on your account tier. Learn more VIP page here.

1xbelt does not charge any fees on deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own service charges. Bank transfers are subject to the bank's own fees.

Contact live chat immediately. If the payment has not been processed yet, it may be possible to cancel it. Once sent, recovery can be difficult. Always double-check the number before submitting a withdrawal.

After registering, make sure the bonus option is turned on when making your first deposit. A minimum deposit of ৳200 qualifies you for up to 100% bonus on your first deposit. The bonus is credited instantly.

To withdraw a bonus, you must place a certain amount in wagers — this is known as the wagering requirement. For example, if you receive a ৳1,000 bonus with a 30x wagering requirement, you will need to wager ৳30,000 in total. The full terms are listed alongside each bonus.

Free spins are tied to specific slot games. Go to the bonus section to see which game your free spins apply to. In most cases, free spins must be used within 7 days of being credited.

Yes, active members may be eligible for a weekly reload bonus. The bonus amount and terms vary each week. For details On the Promotions page here.

Yes, an active bonus can be cancelled from your account settings or via Live Chat. Keep in mind that any winnings generated from that bonus will also be forfeited. Only cancel after wagering is complete if you wish to retain your winnings.

Cashback is calculated as a fixed percentage of your net losses for the week. To qualify, you must place a minimum wager amount during that week. Cashback is credited every Monday.

First, check the bonus section in your account. If it's not there, contact Live Chat with proof of your deposit and the name of the bonus. Our team typically resolves issues within 2–4 hours.

1xbelt offers thousands of games: Sports Betting (cricket, football, kabaddi), Live Casino (roulette, blackjack, baccarat), slots, lottery, virtual sports, and much more. Learn more Games page here.

Live betting means placing wagers on a match in real time as it unfolds. Log in and go to the "Live" section to see all ongoing matches. Click on any match, enter your stake, and place your bet. Odds change from moment to moment.

First, check your internet connection. Clear your browser's cache and cookies. Try a different browser or the app. If the issue continues, contact us via Live Chat and include a screenshot.

If a match is cancelled or postponed, the full stake is refunded. If a bet is cancelled due to a technical issue, the full amount is also returned to your balance. Refunds may take up to 24 hours to process.

Yes, the cashout feature is available on selected Sports events. You can partially or fully cash out a bet at any point during a match. The cashout option will appear automatically on your bet slip if the event supports it.

Log in and In the Lottery Section Go to the Lottery section, pick your preferred lottery, and purchase a ticket. Once the draw is complete, any winnings will be credited to your balance automatically. You can view your lottery history under the "Transactions" section of your account.

1xbelt Android app is available directly from our Download Page available as an APK file. It is not on the Google Play Store. Before installing, enable "Install from unknown sources" in your phone's settings.

Open 1xbelt.click in Safari on your iPhone or iPad. Tap the Share button and select "Add to Home Screen." It will work just like an app. The app is also available on the Apple App Store.

Make sure the "Install from unknown sources" option is enabled. If you have an older version installed, uninstall it first. Ensure your device has at least 100 MB of free storage. If the issue persists, download page view or contact support.

Yes, the app includes all the features available on the website. In fact, the app offers faster loading, push notifications, and an even better Live Betting experience. App-exclusive bonuses are also offered from time to time.

When you open the app, you'll automatically receive an update notification if a new version is available. From there or directly Download Page Download and install the new APK from the link. You can update without uninstalling the existing app.

VIP members enjoy: higher withdrawal limits, a dedicated account manager, exclusive bonus offers, faster KYC verification, access to exclusive tournaments, and a special birthday gift. The higher your tier, the greater the benefits.

Points are earned automatically on every bet and game you play. The larger the bet, the more points you earn. Once you reach the required points threshold, you are automatically promoted to the next tier. Learn more VIP page here.

Yes, if you do not meet the required activity level within a set period, your tier may be downgraded. However, members at the highest VIP tiers (Platinum and above) are granted permanent status that cannot be downgraded.

Accumulated VIP points can be converted to cash, used as bonus credit, or redeemed for exclusive rewards. The points conversion rate rewards page here.

Dedicated support is available from Silver VIP tier onwards. Gold tier and above get a personal account manager. You can reach your manager directly via WhatsApp or Live Chat.

Eligible VIP members receive automatic notifications for VIP tournaments. Log in and go to the "Tournaments" section to register. Top positions on the leaderboard earn cash prizes.